Here at the Power Shack we strive to ensure a seamless shopping experience for our customers, including prompt delivery services. Here's what you need to know about our delivery policies:
Free Delivery Threshold: Enjoy complimentary delivery on all orders over £20 excluding VAT. This offer extends to most items in our inventory, making it easier for you to access the products you need without worrying about additional delivery costs.
Exclusions: Please note that certain larger items are excluded from our free delivery offer. These items include trunking, conduit, and 6ft light fittings. However, rest assured that we work to keep our delivery charges for these items as competitive as possible.
Delivery Times: We understand the importance of timely delivery. Once your order is processed, our team works efficiently to dispatch it to your doorstep within the shortest possible time frame. You can expect your order to arrive promptly, allowing you to continue with your projects without delay. 1 – 3 days on average.
Delivery Options: We offer a range of delivery options to suit your needs, including standard and express shipping. During the checkout process, you'll have the opportunity to select the delivery option that best fits your schedule and requirements.
Tracking Information: Keep track of your order every step of the way with our convenient tracking system. Once your order is dispatched, you'll receive a tracking number via email, allowing you to monitor its progress until it reaches you.
International Shipping: For our valued customers outside the UK, we currently do not provide international shipping services. Contact us to discuss different international shipping options and associated costs.
At Power Shack, we're committed to delivering excellence in both our products and services. If you have any questions or special requests regarding delivery, please don't hesitate to contact our customer support team. We're here to ensure your satisfaction every step of the way.
